These terms govern your use of this website. By browsing vigoair.com or sending us an enquiry through it, you accept them. If you do not accept them, please do not use the site.
About this website
This website is operated by VigoAir Services FZCO, Building 6 East B, Office 6EB, Dubai Airport Freezone (DAFZA), Dubai, United Arab Emirates. It describes the flight support and ground handling coordination services we offer.
The site is information, not an offer
Nothing on this website is a binding offer or a guarantee that a particular service, permit, slot, fuel uplift or price is available. Service descriptions, coverage and response times are indicative. Every engagement is confirmed separately in writing, and the terms of that confirmation or the agreement signed between us govern the service itself — not this page.
Accuracy of information
We take care to keep the site accurate and current, but regulations, lead times, supplier arrangements and airport procedures change frequently. We do not warrant that the content is complete, current or error free, and you should not rely on it as operational, regulatory or legal advice. Always confirm requirements with our operations desk before acting on them.
Your enquiries
When you submit a request, you confirm that the information you provide is accurate and that you are authorised to provide it, including any details relating to an aircraft, operator, crew or passengers. Information you send us is handled as described in our Privacy Policy.
Intellectual property
The VigoAir name, logo, text, graphics, layout and other material on this site belong to VigoAir Services FZCO or its licensors. You may view and print pages for your own reference. You may not copy, republish, adapt or use any part of the site commercially without our written permission.
Acceptable use
You agree not to use this site unlawfully, not to attempt to gain unauthorised access to it or to any server or system connected to it, not to introduce malicious code, and not to use automated means to extract content or overload the service.
Third-party links
The site may link to websites we do not control. We provide those links for convenience only and are not responsible for their content, availability or practices.
Limitation of liability
To the fullest extent permitted by law, VigoAir is not liable for any loss or damage arising from your use of, or inability to use, this website, or from reliance on any content published on it, including indirect or consequential loss such as loss of profit, schedule or opportunity. Liability in connection with services we actually perform is governed by the written agreement or confirmation covering those services.
Availability
We may change, suspend or withdraw any part of this website at any time without notice, and we do not guarantee uninterrupted availability.
Governing law
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute arising from this website falls under the exclusive jurisdiction of the courts of Dubai.
Changes to these terms
We may update these terms from time to time. The version published on this page applies to your use of the site.
Contact
VigoAir Services FZCO
Building 6 East B, Office 6EB, DAFZA, Dubai, UAE
Email: info@vigoair.com
Telephone: +971 50 5044 412
