Contact VigoAir’s Operations Desk
Contact VigoAir any time: the operations desk is available 24/7 for handling requests, permits, fueling and VIP flight support. Send the route and the dates and we will come back with confirmations, usually within hours.
What to Include When You Contact VigoAir
The more of this we have in the first message, the faster the answer comes back. If you do not have all of it yet, send what you have and we will work with it.
The route and the dates
Departure and arrival airports, any technical stops, and the dates. Overflight permits depend on the full routing, not just the destination.
The aircraft
Type and registration, and the operator name. Handling capability, parking and fuel availability all depend on the aircraft.
What you need
Ground handling, permits, fuel, or all three. Tell us about passengers, cargo, crew transport or any VIP requirement.
From Your Message to Confirmed Support
Your request goes to one coordinator at our Dubai desk, who owns it from that point on. We come back with what can be arranged at each stop, what it costs, and the realistic lead time for any clearance involved — usually within hours for handling and fuel.
If something on the routing is not workable in the time available, we say so early rather than after you have filed the plan. Once the flight is confirmed, the same coordinator stays reachable through the turnaround, so a schedule change reaches the people on the ground immediately.
For AOG and time-critical movements, call the desk directly on +971 50 5044 412 rather than using the form. It is answered around the clock, every day of the year.
Our baseDubai Airport Free Zone (DAFZA), United Arab Emirates