Our Services

Global flight support and ground handling, coordinated around the clock from Dubai.

Our Services

Ground Handling Services, Permits and Fuel From One Desk

Every flight has the same basic needs, wherever it is going: the aircraft has to be handled on the ground, cleared to fly through and land in foreign airspace, fuelled, and — for state and VIP movements — handled with an extra level of discretion and precision. VigoAir covers all four — ground handling services, flight permissions, fueling and VIP support — coordinated end to end, so you deal with one team instead of four.

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Ground Handling Services

Full-service ramp, passenger, and cargo handling, coordinated at airports worldwide.

VigoAir arranges complete ground handling support for airlines, private operators, and cargo carriers at airports across our global network. From arrival to departure, we coordinate every service the aircraft and its passengers or cargo need on the ground, working with trusted local handling agents so you get consistent service quality wherever the aircraft lands.

What is included

  • Ramp handling and marshalling
  • Passenger handling and meet-and-greet
  • Baggage and cargo handling
  • Load control and weight & balance
  • Aircraft turnaround coordination
  • Crew transport and hotel arrangements
  • Catering coordination
  • De-icing coordination
Why VigoAir

We manage the handling agent relationship on your behalf, confirm service levels before the aircraft arrives, and stay reachable throughout the turnaround, so any change to your schedule is handled immediately — at any airport in our network, in any time zone.

Request Ground Handling
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Flight Permissions

Overflight, landing, and diplomatic clearances, secured worldwide.

International flying means navigating a different regulatory process in almost every country on the route. Our flight permissions team manages that process for you — overflight and landing permits, diplomatic clearances, and slot coordination — so your flight plan is fully cleared well ahead of departure.

What is included

  • Overflight permits
  • Landing permits
  • Diplomatic clearances
  • Slot and PPR coordination
  • Airspace and routing advisory
  • Short-notice and AOG permit handling
Why VigoAir

Regulations, lead times, and documentation requirements vary by country and change without much notice. Our team tracks those requirements across the full coverage area and files directly with the relevant civil aviation authorities, so clearances are confirmed with time to spare.

Request Flight Permits
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Fueling Services

Reliable into-plane fueling and uplift coordination, wherever you are flying.

Fuel availability, pricing, and credit terms can vary sharply from one airport to the next. VigoAir coordinates fueling for every flight in our network, working with established suppliers to make sure your aircraft is fuelled safely, accurately, and on schedule — with the paperwork and payment arranged before you land.

What is included

  • Into-plane fueling coordination
  • Fuel uplift scheduling
  • Fuel release and credit arrangements
  • Competitive pricing through our suppliers
  • Fuel quality and quantity assurance
  • Contingency fueling for diversions
Why VigoAir

We hold the supplier relationships and the payment infrastructure, so you do not have to set up local credit at every airport you visit. One request confirms fuel availability, price, and release — anywhere on your route.

Request Fueling Support
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Government & VIP Flights

Discreet, precise flight support for state, diplomatic, and executive movements.

Government, diplomatic, and VIP flights carry a different set of expectations — discretion, precision, and zero tolerance for delay. VigoAir provides a dedicated layer of support for these movements, coordinating ground handling, permissions, fueling, and on-the-ground logistics with the added care that state and executive travel requires.

What is included

  • Diplomatic clearance coordination
  • VVIP handling and dedicated terminals
  • Enhanced security and privacy coordination
  • Dedicated crew and passenger logistics
  • Priority permit and slot handling
  • One dedicated coordinator per mission
Why VigoAir

State and VIP missions are handled by a senior member of our operations team from first request to wheels-up and landing, with direct lines to local authorities and handling partners at the destination. Every detail is confirmed in advance and the desk stays engaged throughout the flight.

Discuss a VIP Movement

Ready to Plan Your Next Flight?

Send us your flight details and our team will confirm ground handling, permits, or fueling anywhere on your route — usually within hours.